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PT Tur Trip Travelasia

9 day(s) ago

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Travel Consultant

Experience Staff

Full-Time

Daerah Istimewa Yogyakarta, Kota Yogyakarta
Working Mode : WFO

Job Responsibilities

  • Respond to customer inquiries via WhatsApp, email, and meta.
  • Understand customer needs and recommend the most suitable tour packages.
  • Prepare quotations and customized travel itineraries.
  • Follow up leads until booking confirmation.
  • Input and manage bookings accurately in the booking system.
  • Coordinate with the Operations team to ensure smooth tour execution.
  • Provide accurate information regarding destinations, schedules, inclusions, and travel requirements.
  • Handle booking changes, cancellations, and customer requests professionally.
  • Maintain excellent customer relationships before, during, and after the trip.
  • Achieve individual sales and conversion targets.

Job Requirements

  • Minimum Diploma (D3) or Bachelor's Degree.
  • Minimum 1 year of experience in travel, hospitality, tourism, customer service, or sales.
  • Fluent in written and spoken English.
  • Must hold an official competency certification from BNSP (National Professional Certification Agency)
  • Excellent communication and negotiation skills.
  • Customer-oriented with strong problem-solving abilities.
  • Detail-oriented and highly organized.
  • Comfortable using Google Workspace and Microsoft Office.
  • Able to work in a fast-paced environment.
  • Willing to work on weekends or public holidays based on operational schedules

Required Skills

Spoken Skills

Written Skills