Job Responsibilities

1. Manage shipments and returns, and reconcile inventory data (online and physical)

2. Conduct and supervise periodic inventory counts

3. Oversee the returns process from customers and e-commerce platforms

4. Coordinate with the shipping team to handle shipments and returns

5. Submit regular warehouse and logistics management reports to the manager

6. Ensure operational processes comply with the company’s Standard Operating Procedures (SOP)

7. Work Location: PIK, North Jakarta

8. Workdays: Monday - Friday

Job Requirements

• At least 5 years of experience in warehousing and logistics
• Familiarity with e-commerce processes—from outbound shipping to returns processing and bad debt handling
• Proficiency in online inventory management systems (Big-seller)
• Preference given to candidates with a background at freight/logistics companies (JNT, JNE, or similar distributors)
• Experience conducting regular inventory counts
• Meticulous and thorough
• Strong communication skills: ability to coordinate with third-party warehouses, logistics providers, and platforms to resolve warehousing and logistics issues
• English communication skills preferred