SEEN

PT New Priok Container Terminal One (NPCT1)

7 day(s) ago

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Key Account Executive

Experience Staff

Full-Time

DKI Jakarta, Kota Jakarta Utara
Working Mode : WFO

Job Responsibilities

  • Resolve client issues and optimize service delivery
  • Ensure seamless coordination among internal departments, terminal operations, freight forwarders, logistics providers, and key stakeholders
  • Champion continuous improvement initiatives aimed at enhancing service quality, safety, and operational performance
  • Conduct market research and feasibility studies to identify customer needs and gather market intelligence
  • Evaluate the viability of potential business development opportunities
  • Produce reports and manage Q&A interactions
  • Support data-driven decision-making
  • Serve as primary point of contact for assigned customers
  • Build and maintain strong, long-term customer relationships
  • Create and deliver clear presentations to customers

Job Requirements

  • Bachelor's Degree or Master Degree from any major (preferred)
  • Minimum 4 years of experience in key account management or logistics, ideally within the port, logistics and shipping lines industry
  • Essential experience in Commercial and Sales background with good communication and negotiation
  • Fluent in English both written and verbally is a must
  • Proficiency in Mandarin (preferred)
  • Ability to analyze data and present insights using tools like Excel, Power BI, or similar
  • Customer-centric and solution-oriented mindset
  • Proactive approach and attention to detail
  • Strong stakeholder management and collaboration
  • Solid operational understanding of container logistics

Required Skills

Spoken Skills

Written Skills