Job Responsibilities
1. Training Program Coordination
- Coordinate the implementation of training programs and Training Center activities based on the approved training calendar.
- Prepare training schedules, batch arrangements, participant lists, and training requirements.
- Coordinate with trainers, HR, Operations, and other relevant stakeholders to ensure smooth training execution.
- Monitor training schedules and ensure all planned sessions are conducted according to timeline.
- Follow up on changes, cancellations, or issues affecting training implementation.
2. Training Center Daily Operation
- Manage the day-to-day operational activities of the Training Center.
- Ensure training rooms, equipment, materials, and other facilities are properly prepared before each training session.
- Coordinate logistics such as room setup, training materials, equipment, meals, accommodation, and other participant needs when required.
- Ensure the Training Center maintains proper cleanliness, readiness, and operational standards.
- Report operational issues or facility requirements to the L&D Supervisor.
3. Participant Management
- Coordinate participant registration and attendance.
- Ensure participants receive the required information regarding training schedules, locations, rules, and requirements.
- Monitor participant attendance, punctuality, and participation.
- Handle administrative issues related to participant attendance and training participation.
- Maintain accurate participant records throughout the training process.
4. Training Administration & Documentation
- Prepare and maintain training administration documents, including:
- Training schedules
- Attendance records
- Participant databases
- Training materials
- Assessment results
- Training completion records
- Training certificates, if applicable
- Ensure all training documentation is complete and properly stored.
- Prepare regular training activity reports for the L&D Supervisor.
- Maintain an updated database of Training Center participants and training history.
5. Training Assessment & Monitoring
- Coordinate pre-test, post-test, assessment, and other evaluation activities.
- Collect and consolidate training evaluation results.
- Monitor participant performance and training completion.
- Identify participants who require additional support or follow-up.
- Provide training data and observations to the L&D Supervisor for further evaluation.
6. Trainer & Stakeholder Coordination
- Coordinate training requirements and schedules with internal and external trainers.
- Ensure trainers receive the required participant information, materials, and facilities.
- Coordinate with Operations regarding employee availability and deployment schedules.
- Follow up with relevant stakeholders on pending training requirements.
- Maintain good communication with trainers, participants, HR, and operational teams.
7. Training Quality & Continuous Improvement
- Monitor the quality and smoothness of training implementation.
- Collect feedback from participants and trainers.
- Identify recurring operational issues and propose improvement opportunities.
- Support the L&D Supervisor in improving Training Center processes, SOPs, and workflows.
- Ensure training activities follow established company standards and procedures.
