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Product Specialist (Roll Covers and Maintenance)

Experience Staff

Full-Time

Riau, Kota Pekanbaru
Working Mode : Hybrid

Job Responsibilities

  • Provide technical expertise and support for roll services and roll coverings.
  • Conduct onsite assessments and present technical solutions to customers.
  • Support sales teams with technical knowledge, solution proposals, and customer meetings.
  • Prepare technical documentation, reports, and recommendations related to roll performance and maintenance.
  • Collaborate with global experts to identify optimal service and covering solutions.
  • Assist in evaluating customer needs, troubleshooting roll-related issues, and proposing corrective actions.
  • To support Valmet Mill Sales Managers with the technical content of sales

Job Requirements

  • Engineering degree (Master's or Bachelor's considered as an advantage), for example in mechanical, paper engineering or other relevant technical field
  • Experience with paper or board making processes, roll maintenance, roll covers, or related technical roles is an advantage.
  • Strong analytical and problem‑solving skills with hands‑on technical capability.
  • Previous experience in technical support, service business, or maintenance coordination is beneficial.
  • Willingness to travel approximately 50% of your working time.
  • Fluent spoken and written Bahasa Indonesia and a good command of English.
  • Positive attitude, willingness to learn roll technology and its influence on the papermaking process.

Required Skills

Spoken Skills

Written Skills