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PT Trimegah Karya Pratama Tbk (Ultra Voucher)

16 day(s) ago

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Information Technology System Analyst (Middle)

Experience Staff

Full-Time

DKI Jakarta, Kota Jakarta Selatan
Working Mode : Hybrid

Job Responsibilities

  • Collaborate with stakeholders to gather requirement and create document functional and non-functional requirements for Ultra Voucher Application.
  • Analyze existing Ultra Voucher Applications and processes to identify areas for improvement and optimization.
  • Work closely with developers to translate business requirements into technical specifications.
  • Create and maintain comprehensive documentation, including system specifications, user manuals, and training materials.
  • Act as a liaison between Product, Engineer, and external vendors to facilitate effective communication and collaboration.
  • Assist in project planning and management activities, including defining project scope, timelines, and deliverables.
  • Provide ongoing support for loyalty web applications, addressing user inquiries and troubleshooting issues as they arise.
  • Collaborate with IT support teams to ensure the stability and performance of applications.

Job Requirements

  • Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field.
  • 2-4 years of experience as a System Analyst, preferably in loyalty programs or web applications.
  • Strong understanding of web technologies, databases, and software development life cycle (SDLC).
  • Excellent analytical, problem-solving, and critical-thinking skills.
  • Proficient in documentation tools (Jira, Confluence, Postman) and Agile methodologies.
  • Strong communication and interpersonal skills, with the ability to work collaboratively in a team environment.

Required Skills

Spoken Skills

Written Skills