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19 day(s) ago

	DKI Jakarta, Kota Jakarta Pusat

Perform regular monitoring and health checks on the Cloudera-based Big Data platform.
Handle initial (Level 1) incident response and troubleshooting in accordance with established SOPs.
Monitor active services, jobs, and data pipelines running within the cluster.
Promptly escalate complex technical issues to the appropriate higher-level teams (L2/L3) when necessary.
Maintain accurate documentation of operational activities, incidents, and troubleshooting outcomes.
Conduct seamless shift handovers to ensure continuous, 24/7 operational coverage.
Assist with routine maintenance and daily operational tasks for the Big Data platform.

Minimum Bachelor's Degree (S1) in Information Technology, Information Systems, Computer
Science, or a related field.
Solid understanding of Linux operating systems and proficiency with the command-line interface
(CLI).
Ability to write and execute SQL queries for data validation and monitoring purposes.
Basic proficiency in Python for simple scripting and automation tasks.
Strong foundational knowledge of system monitoring, troubleshooting methodologies, and IT operations.
Ability to work effectively both independently and collaboratively within a team environment.