Job Responsibilities
National Sales Strategy & Business Growth
- Develop and execute the national sales strategy in line with the company’s business objectives, brand priorities, and profitability targets.
- Translate annual business objectives into national, regional, channel, customer, distributor, and sales-team targets.
- Identify new markets, territories, customers, channels, and strategic business opportunities across Indonesia.
- Provide market intelligence, competitor analysis, and commercial recommendations to the Director and management team.
- Lead commercial preparation and execution for new product launches.
Revenue & Profitability Management
- Deliver national sales volume, net sales revenue, gross margin, and contribution targets.
- Monitor sales performance by region, channel, customer, distributor, and product category.
- Manage pricing, discounts, rebates, trade spending, and promotional investments within approved guidelines.
- Monitor customer, channel, and product profitability and initiate corrective actions when required.
- Prepare and manage the national sales budget effectively.
Channel & Key Customer Management
- Develop sales strategies for General Trade, Modern Trade, HORECA/Food Service, B2B, and other strategic channels.
- Build and maintain strong relationships with national and regional key customers.
- Lead annual trading-term negotiations and joint business planning with key accounts and distributors.
- Ensure excellent product availability, visibility, distribution, and promotional execution.
- Drive customer acquisition, retention, and long-term business development.
Distributor & Route-to-Market Management
- Develop and continuously improve the company’s national route-to-market strategy.
- Identify, appoint, manage, develop, and evaluate national and regional distributors.
- Establish clear distributor performance standards, sales targets, coverage expectations, and review mechanisms.
- Drive numeric distribution, weighted distribution, outlet coverage, productive calls, and secondary sales growth.
- Monitor distributor inventory, sell-in, sell-out, service levels, and overall business performance.
Sales Forecasting & Cross-Functional Coordination
- Prepare reliable sales forecasts and actively participate in the Sales & Operations Planning (S&OP) process.
- Collaborate with Supply Chain and Manufacturing to align customer demand, inventory, production planning, and product availability.
- Work closely with Marketing on brand strategy, consumer promotions, trade programs, and product launches.
- Coordinate with R&D and Food Safety & Quality teams regarding customer requirements, product specifications, and market feedback.
- Collaborate with Finance to manage customer credit, trade spending, pricing, and sales profitability.
Sales Execution & Performance Management
- Establish national sales policies, sales procedures, call cycles, reporting standards, and performance-management routines.
- Drive disciplined use of CRM, sales automation, distributor management systems, and sales analytics.
- Conduct regular business reviews with the sales team, distributors, and key customers.
- Ensure all sales and commercial activities comply with company policies, contracts, ethical standards, and delegated authority limits.
Team Leadership
- Build, lead, coach, and develop a high-performing national sales organization.
- Set clear individual and team targets and regularly review performance.
- Develop the capabilities of regional, channel, and key-account sales leaders.
- Establish succession plans for critical positions within the Sales organization.
- Promote a culture of accountability, integrity, collaboration, customer focus, and continuous improvement.