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	DKI Jakarta, Kota Jakarta Barat

Oversee the operational flow of the floor/dining area (Front of House) during operational hours
Lead pre-service briefing to the server team
Ensure service standards and presentation procedures comply with SOP
Organize task distribution and work areas for servers
Act as a liaison between the Outlet Manager and the server team
Handle first-level customer complaints before escalation to the Outlet Manager
Monitor cleanliness and tidiness of the dining area
Assist the Outlet Manager in evaluating server team performance

Minimum SMA/SMK or equivalent; D3 Hospitality preferred
Minimum 1-2 years experience as Supervisor/Captain in a restaurant or cafe
Strong leadership qualities
Physically fit and able to stand/move for extended periods
Communicative and neat appearance
Willing to work shifts, including weekends and public holidays
Added value: experience in Japanese/Asian casual dining concepts with set menu systems (not just à la carte)