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Customer Service (CSV) - Domlog

Entry Level

Full-Time

DKI Jakarta, Kota Jakarta Pusat
Working Mode : WFO

Job Responsibilities

  • Receive and process customer orders while coordinating with Sales, Vendors, and internal teams.
  • Monitor and track orders from placement through delivery completion.
  • Provide timely, professional, and high-quality customer service.
  • Handle and resolve customer and vendor complaints effectively and promptly.
  • Prepare and maintain Delivery Orders (DO) and other customer-related documentation.
  • Generate regular reports on order volumes, vendor performance, and operational improvement opportunities.

Job Requirements

  • Minimum Bachelor's Degree (S1) in any discipline; Logistics, Business Administration, or Management preferred.
  • Experience in Customer Service, Logistics, Supply Chain, or Operations is an advantage.
  • Proficient in Microsoft Office, especially Excel.
  • Strong communication, coordination, and problem-solving skills.
  • Detail-oriented, responsive, and able to work under pressure.
  • Customer-focused with the ability to work independently and as part of a team.

Required Skills

Spoken Skills

Written Skills