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PT Coway International Indonesia

67 day(s) ago

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Customer Service Admin - Bandung

Entry Level

Full-Time

Jawa Barat, Kota Bandung
Working Mode : WFO

Job Responsibilities

  • Contact customers to confirm installation appointments.
  • Verify customer information and prepare installation documents.
  • Process and maintain service administration (After Service, Product Replacement, and Product Exchange).
  • Update service records and documentation in the system.
  • Manage petty cash and process operational expenses, including technician claims.
  • Coordinate office and facility maintenance requirements.
  • Prepare and maintain operational reports, including vehicle, claim, cost, and expenditure reports.
  • Support daily administrative activities to ensure smooth branch operations.

Job Requirements

  • Minimum D3/S1 in communication major is preferable
  • Deep understanding at end-to-end operational process and customer service
  • Proven customer service experience at least for 1 years
  • Strong interpersonal and communication skills
  • Ability to multi-task, prioritize, and manage time effectively
  • Good understanding in administrative, document & petty cash
  • Good interpersonal, communication skills, and attitude
  • Able to speak English is preferable
  • Willing to be placed in Coway Bandung branch located in Ciparay, Bandung

Required Skills

Spoken Skills

Written Skills