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PT. Tokyu Property Management Indonesia

67 day(s) ago

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Chief General Service

Experience Staff

Full-Time

DKI Jakarta,
Working Mode : WFO

Job Responsibilities

  • Oversee and manage all housekeeping and general services staff, ensuring adherence to company policies and standard operating procedures
  • Develop and implement comprehensive cleaning and maintenance schedules across all property areas
  • Monitor and maintain the highest standards of cleanliness, hygiene and presentation throughout the facility
  • Conduct regular inspections of all spaces to ensure compliance with quality standards and health and safety regulations
  • Manage inventory of cleaning supplies, equipment and materials, ensuring cost-effective procurement
  • Train, supervise and mentor housekeeping staff to deliver consistently excellent service
  • Respond promptly to maintenance requests and coordinate with maintenance teams to resolve issues
  • Prepare reports on service performance, staffing levels and budget utilisation
  • Liaise with guests and building occupants to address concerns and ensure satisfaction
  • Ensure compliance with health, safety and environmental regulations
  • Identify opportunities for process improvement and implement efficiency measures

Job Requirements

  • Minimum 7 years of experience in housekeeping or general services management, preferably in a hospitality or property management setting
  • Proven leadership experience managing teams
  • Strong knowledge of housekeeping standards, cleaning protocols and health and safety regulations
  • Excellent organisational and time management skills with the ability to multitask and prioritise effectively
  • Proficiency in property management systems and cleaning technology
  • Strong communication and interpersonal skills in both English and Bahasa Indonesia
  • Attention to detail and commitment to maintaining high quality standards
  • Ability to work flexibly, including potential weekend and evening shifts
  • Knowledge of sustainable and environmentally friendly cleaning practices is advantageous
  • Experience with budget management and cost control is preferred

Required Skills

Spoken Skills

Written Skills