Job Responsibilities
1. Sales & Client Relations
- Actively promote Sea Safari Cruises liveaboard packages, charter trips, and special offers to B2B (agents, operators) and B2C (direct guests) clients.
- Handle inquiries, prepare quotations, and follow up on leads in a timely and professional manner.
- Build and maintain strong relationships with existing agents and develop new partnerships with potential clients worldwide.
- Support agents with product knowledge, pricing, and availability updates.
2. Revenue Growth & Targets
- Work toward achieving monthly, quarterly, and annual sales targets as set by the Sales & Marketing Manager and Management.
- Identify new market opportunities and contribute to strategies to increase bookings and revenue.
3. Coordination & Administration
- Coordinate with the admin reservation, operations, and finance teams to ensure smooth booking confirmations and payment follow-ups.
- Keep accurate sales records, client databases, and correspondence documentation.
- Assist in preparing sales reports and market feedback summaries for management review.
4. Marketing Support
- Participate in promotional campaigns, online marketing initiatives, and sales events such as dive shows or travel fairs (domestic and international).
- Provide input to the marketing team on customer trends, product feedback, and potential improvements.
- Represent Sea Safari Cruises in a professional and engaging manner at events and client meetings.
5. Customer Experience
- Ensure customer satisfaction through prompt communication and reliable pre- and post-trip support.
