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Ecommerce Operations Admin

Experience Staff

Full-Time

DKI Jakarta, Kota Jakarta Barat
Working Mode : WFO

Job Responsibilities

  • Manage daily operational activities for Dreame's official stores across marketplace platforms such as TikTok Shop, Shopee, Lazada, and other e-commerce channels.
  • Create, update, and maintain product listings, including product names, descriptions, pricing, images, specifications, and product status.
  • Monitor product availability and coordinate with the inventory and logistics teams to ensure accurate stock information.
  • Support the setup and execution of marketplace campaigns, promotions, vouchers, bundles, and flash sales.
  • Ensure stores are properly maintained, including category management, banner updates, and overall store hygiene.
  • Monitor daily store operations and promptly report any listing, pricing, order, or system issues.
  • Coordinate with internal teams (Marketing, Sales, Warehouse, and Customer Service) to ensure smooth operational execution.
  • Prepare routine operational reports, including product updates, campaign status, and store performance summaries.
  • Ensure all marketplace operations comply with platform policies and internal SOPs.
  • Perform other administrative and operational tasks assigned by the supervisor.

Job Requirements

  • Bachelor's Degree in Business, Marketing, E-Commerce, or a related field.
  • 1–3 years of experience in E-Commerce Administration, Marketplace Operations, or similar operational support roles.
  • Familiar with marketplace platforms such as TikTok Shop, Shopee, Lazada, Tokopedia, or similar.
  • Proficient in Microsoft Excel or Google Sheets.
  • Strong attention to detail and good organizational skills.
  • Able to manage multiple routine operational tasks accurately.
  • Comfortable working in a fast-paced environment with clear SOPs.
  • Good communication and teamwork skills.
  • Able to communicate in English for daily work.

Required Skills

Spoken Skills

Written Skills