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DMC Product, Quote & Reservation Staff

Experience Staff

Full-Time

Bali, Kota Denpasar
Working Mode : WFO

Job Responsibilities

  • Managing end-to-end reservations for clients' travel arrangements.
  • Resolving on-the-ground booking changes and emergencies quickly.
  • Updating the internal booking system with accurate reservation statuses.
  • Communicating with suppliers effectively and monitoring their performance to ensure high service standards.
  • Negotiating competitive contract rates with hotels, guides, and transport vendors.
  • Creating profitable, itemised costings for complex travel routes and itineraries.
  • Assisting the sales team with necessary information regarding travel destinations and logistical expertise.

Job Requirements

  • At least 3 years of experience in handling reservations and customer service. Experience in the travel industry is a plus.
  • Excellent communication and negotiation skills.
  • The ability to sell products and services effectively.
  • Experience in conducting training activities.
  • Attention to detail and strong organisational skills.
  • Ability to work in a fast-paced environment.
  • Professional proficiency in English.
  • Good knowledge of travel destinations across Indonesia.

Required Skills

Spoken Skills

Written Skills