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Ticketing Staff

Experience Staff

Full-Time

Bali, Kota Denpasar
Working Mode : WFO

Job Responsibilities

  • Manage day-to-day tasks related to flight ticket sales and customer service.
  • Maintain communication with customers via email or phone, provide sales assistance, and ensure excellent customer experiences.
  • Smoothly manage itinerary changes, cancellations, and complex reissues while staying compliant with policies.
  • Maintain accurate, real-time records to ensure a seamless booking workflow from start to finish.

Job Requirements

  • At least 3 years of experience in ticket sales, particularly flight ticket sales. 
  • Good customer service skills with strong interpersonal and communication skills.
  • Knowledge of the travel industry and destinations across Indonesia.
  • Ability to work efficiently and effectively in a team.
  • Excellent organisational and time management skills.
  • Fluency in English and Indonesian.
  • Computer proficiency in ticketing systems and office software.

Required Skills

Spoken Skills

Written Skills