SEEN
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Product Sales Manager

Manager/Senior Manager

Full-Time

DKI Jakarta, Kota Jakarta Barat
Working Mode : WFO

Job Responsibilities

  • Manage product strategy and the product development roadmap.
  • Act as a bridge between technical teams and the commercial team (Sales) to ensure alignment.
  • Conduct product quality analysis, including warranty claims, product returns, and failure investigations.
  • Perform tire wear and damage analysis to identify root causes and improvement opportunities.
  • Provide technical support and deliver training to dealers, distributors, and customers.
  • Coordinate with global teams/principals regarding technical issues, product improvements, and alignment with quality standards.
  • Support continuous improvement initiatives to enhance product performance and customer satisfaction.

Job Requirements

  • Bachelor's degree in Engineering (Industrial Engineering, Mechanical Engineering, or Physics).
  • Fluent in spoken and written English.
  • Minimum 7-10 years of experience in technical, warranty, or quality roles, preferably within the tire or automotive industry.
  • Strong knowledge of tire construction, product performance, tire testing, and wear & damage analysis.
  • Proven experience in handling product quality issues and warranty claims.
  • Strong analytical and problem-solving skills.
  • Excellent communication skills and ability to work cross-functionally.
  • Ability to deliver technical presentations and training effectively.
  • Experienced in preparing technical reports and documentation.

Required Skills

Required Certification

Spoken Skills

Written Skills