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Altius Hospital Puri Indah

2 day(s) ago

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Call Center Coordinator

Experience Staff

Full-Time

DKI Jakarta, Kota Jakarta Barat
Working Mode : WFO

Job Responsibilities

  • Handle patient inquiries via telephone, email, or social media in a polite and professional manner
  • Resolve patient issues quickly and efficiently
  • Provide information on products, services, and company policies to patients
  • Build good relationships with customers and increase patient satisfaction
  • Perform administrative tasks related to customer service
  • Provide feedback and suggestions to management for customer service improvement

Job Requirements

  • Bachelor's degree in all majors
  • 2 years experience as a call center supervisor or coordinator, having a medical and pharmaceutical background will be prioritized
  • Able and active in communicating in English
  • Patient service oriented
  • Have good communication skills

Required Skills

Spoken Skills

Written Skills