Job Responsibilities

About The Role
Responsible for overseeing the daily operations of the restaurant, ensuring the delivery of high-quality service, and managing staff to achieve customer satisfaction and financial goals.

• Supervise and coordinate daily restaurant operations.
• Maintain high levels of customer satisfaction.
• Handle customer complaints and resolve issues promptly.
• Monitor and control restaurant budget and expenses.
• Implement strategies to increase sales and revenue.
• Ensure food and service quality meet established standards.
• Conduct regular inspections to maintain cleanliness and hygiene.
• Monitor market trends and competition.

Job Requirements

• Proven 3+ experience as a Club Manager, F&B Manager, Restaurant Manager, or similar role in a high-volume restaurant, hotel, or beach club.
• Proficient in English language, demonstrating strong verbal and written communication skills.
• In-depth knowledge of restaurant operations, including front-of-house and back-of-house processes.
• Strong customer service skills are crucial for ensuring a positive dining experience for guests.
• Familiarity with point-of-sale (POS) systems, reservation systems, and other restaurant management software.
• Understanding of food safety regulations and health standards.
• Budgeting and cost management capabilities.
• Excellent time management and organizational skills.
• Ability to manage a team in a fast-paced work environment.