Responsibilities:
Analyze target clients, industry trends, and market needs to support sales strategy development and service innovation.
Acquire new clients through strategic prospecting, pitching, and negotiation aligned with company objectives.
Develop account growth strategies to increase shipment volume, revenue, and margin.
Build and maintain strong, long-term relationships with clients to ensure satisfaction, retention, and revenue growth.
Identify upselling and cross-selling opportunities based on performance insights and client business trends.
Manage end-to-end client onboarding and ensure smooth fulfillment of service requirements in coordination with Solution Design, Operations, Finance, Customer Service, and other relevant departments.
Proactively resolve client issues and ensure service excellence through effective internal coordination.
Monitor seller performance, Prepare Client Performance & Business Review and proactively identify improvement opportunities
Maintain and update customer records in CRM systems
Diploma or Bachelor’s degree in any major.
1 to 3 years of experience in B2B Sales, Business Development, or Corporate Sales.
Proven experience in acquiring new corporate clients.
Strong communication and presentation skills with decision makers.
Able to analyze client needs and propose suitable logistics solutions.
Experienced in negotiation and deal closing.
Target driven and comfortable working with sales KPIs.
Able to coordinate with internal teams for client onboarding.
Familiar with CRM tools and basic sales reporting.
Experience in logistics or courier industry is a plus.
