Job Description

Responsibility

1. Monitor various corporate communication channels with timely and appropriate responses
2. Collect and report for any technical or system issues while processing data entry
3. Perform ad-hoc tasks as required by the team to improve overall business such as market research, service quality audit, etc.
4. Perform administrative tasks involving a partner's account (credit top-up, changes in partner's information, etc.)

Qualifiction

1. Graduate Minimum S1 any major, from reputable university GPA 3.0
2. Minimum 2 years of experiences as Team Leader Data Entry with background industry on e-commerce/telecommunications/ride hailing
3. Understand manage floor / real time floor management,4. Prefer to understand Dynamic365, Salesforce tools
4. Understand of GS metrics
5. Understand troubleshooting handling
6. Proficient in Ms. Office (Word, Excel, PPT), Google Sheet, and Reporting knowledge
7. Good command in English both written and speaking
8. Should be willing to work in shift

Candidate will be passed if able to operate :

1. Competency in using Excel for basic statistical analysis and data visualization in deck presentation. Experience in optimizing Excel spreadsheets for performance, such as managing large datasets without significant lag.
2. Ability to troubleshoot and resolve issues related to data integrity and formula errors.
3. Skills in designing efficient workflows and processes to handle large datasets.
4. Understanding of how to protect sensitive data within Excel, using features like password protection and data encryption.