Mandarin Oriental (Jakarta)

Mandarin Oriental (Jakarta)

Indonesia, DKI Jakarta, Kota Jakarta Pusat

Hotel/Resorts/Hospitality

Director of Commercial Strategy

VP/GM/Director/CEO/CXO

Full-Time

Working Mode : WFO

Not Displayed

Job Responsibilities

As Director of Commercial Strategy, you will be responsible for the following duties: 

1. Revenue & Yield Management 
  • Establish and implement a strategic rate structure for all market segments with the General Manager.
  • Apply Yield Management systems (with the Director of Reservations) to achieve hotel budget goals.
  • Control and monitor the Marketing Budget to the agreed annual level.
  • Oversee overall rooms availability and ensure proper inventory controls through the Director of Reservations.
  • Ensure a comprehensive Group Allocations/Blocks system is in place and carefully monitored.
2. Sales Strategy & Market Development
  • Direct hotel sales activities through the Director of Sales and ensure targets are met as outlined in the annual Marketing Plan.
  • Attend selected overseas trade shows, travel functions, and industry meetings to promote sales and the hotel’s image.
  • Plan and, where appropriate, execute sales trips to major market areas and identify new potential markets.
  • Analyze and review local and international market changes; propose and implement appropriate programs with the General Manager.
  • Execute the Direct Marketing Plan together with the Marketing Services Manager.
3. Systems, Processes & Reporting
  • Oversee the management Delphi Sales and Catering system and ensure accurate, standardized records are maintained.
  • Monitor and report on market trends, sales opportunities, and program effectiveness.
  • Ensure departmental reporting and coordination align with strategic business goals.
4. Leadership, Training & Relationships
  • Establish and maintain effective relationships with subordinates, peers, superiors, and key market decision-makers.
  • Ensure all Marketing departments have an annual Training Plan.
  • Ensure Sales and Reservations teams complete the Legendary Sales Training Program.
  • Perform any other reasonable duties as required by the General Manager.
Job Requirements
  • Educational level: Degree or Diploma in Hospitality Management or relevant Education

Work experience:

  • Open for Indonesian Passport holder
  • Minimum 7 years working experience in the luxury hotel industry; international experience preferred.
  • Previous experience is essential in similar role, must have been a Assistant  Director of Sales for a minimum of 2 years with a proven track records of results.
  • Ability to motivate and develop the best sales team in Indonesia.
  • Excellent knowledge of Corporate and Government markets.
  • Knowledge of travel agent sales.
  • A clear understanding and evidence of formal training and application of revenue management techniques.
  • Knowledge of airlines from both a direct revenue perspective and also as potential marketing and distribution partners.
  • Outstanding selling and negotiation Skills.
  • Impeccable, intelligent and clear presentation and business communication skills.
  • Comprehensive Computer Skills and Computer literacy.
  • Proficient in written and spoken English, preferably in Indonesian.
  • Able to liaise effectively with designated market segment accounts.
  • Knowledge of market segment.
  • Excellent presentation and communication skills.




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