Telesales Team Leader
Leader/Coordinator/Supervisor
Full-Time
Working Mode : WFO
Key Responsibilities:
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Team Leadership: Guide and motivate the telesales team to achieve ambitious sales targets.
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Performance Development: Conduct recruitment, training, and ongoing coaching for telesales agents on a weekly basis.
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Strategic Analysis: Utilize data insights to analyze team performance and identify new growth opportunities.
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Operational Support: Provide assistance with problem-solving, handling escalated customer calls, and monitoring telemarketing activities.
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Procedural Compliance: Ensure the team understands and adheres to all current internal work processes, policies, and procedures.
Qualifications:
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Female
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Minimum 3 years of experience as a Telesales Team Leader or in a similar leadership role.
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Strong data analysis capabilities.
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Proven experience in hiring and developing a telesales team.
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Possess effective communication and coaching skills.
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Willingness to work WFO (Work From Office).
