This role involves ensuring IT infrastructure operates as per design and meets business requirements, managing IT assets, and maintaining compliance with software management regulations and IT policies.

Key responsibilities

• Ensure IT infrastructure operates as per design and meets business requirements
• Account for all IT Assets (Hardware, Software)
• Ensure IT system complies with software management regulatory requirements
• Explore and exploit IT infrastructure to maximize asset utilization
• Ensure IT Systems are in compliance with IT Standard Operating Procedure, IT Operation Procedure and policies
• Provide Tier 1 & Tier 2 technical support for IT systems, including software, system installation, troubleshooting of computer hardware, software applications and networking
• Perform testing and verification of IT infrastructure after serviced by vendor
• Support wireless LAN and LAN Network cabling in LAN/fiber repair and lay new labelling
• Manage telephone systems
• Travel within Indonesia to other offices (25%)

• University degree in Information Technology or Computer Science
• Experience in computer maintenance and network administration
• Good command of English
• Good interpersonal and communication skills
• Good organisational skills
• Flexibility in adjusting to changing circumstances and working on a variety of tasks
• Demonstrated enthusiasm for learning and professional development
• Ability to work as a team and enthusiasm in research and new initiatives
• Strong commitment to professional integrity and ethical conduct
• Ability to work in a cross-cultural environment