PT OOCLS Logistics Indonesia

Indonesia, DKI Jakarta, Kota Jakarta Pusat

Logistics/Cargo/Shipments/Couriers

Customer Service (CSV) - Domlog

Entry Level

Full-Time

Working Mode : WFO

Not Displayed

Job Responsibilities

Receive and process customer orders while coordinating with Sales, Vendors, and internal teams.
Monitor and track orders from placement through delivery completion.
Provide timely, professional, and high-quality customer service.
Handle and resolve customer and vendor complaints effectively and promptly.
Prepare and maintain Delivery Orders (DO) and other customer-related documentation.
Generate regular reports on order volumes, vendor performance, and operational improvement opportunities.

Job Requirements

Minimum Bachelor's Degree (S1) in any discipline; Logistics, Business Administration, or Management preferred.
Experience in Customer Service, Logistics, Supply Chain, or Operations is an advantage.
Proficient in Microsoft Office, especially Excel.
Strong communication, coordination, and problem-solving skills.
Detail-oriented, responsive, and able to work under pressure.
Customer-focused with the ability to work independently and as part of a team.

Attention to detail Communication skills Microsoft Excel Microsoft Office Problem Solving Coordination Skill Customer Oriented

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