PT Phoenix International Indonesia
Indonesia, DKI Jakarta, Kota Jakarta Pusat
Logistics/Cargo/Shipments/Couriers
Customer Service Export
Entry Level
Full-Time
Working Mode : WFO
Not Displayed
Tanggung Jawab Pekerjaan
- Have knowledge in export shipment process flow
- Coordinate shipments with customers, vendor and overseas parties
- Well organized, capable and practiced in handling complex and multifaceted tasks
- Resolves service problems by clarifying the complaint determining the cause of problem and explaining the best solution to solve the problem, expediting correction or adjustment, following up to ensure solution
- Build a good relation and maintain communication with customers and all employees
- Developing company services and providing the best service to clients
Kualifikasi
- At least a Bachelor or Diploma Degree Logistic with GPA Minimal 3.0, fresh graduate are welcome
- Having at least 1 years of working experience in Freight Forwarding or Logistic Company
- English proficiency is a must, other language mastery is a plus
- Computer literate, Ms. Office
- Having strong and well develop communication and interpersonal skill
- Good communication skill, well organized, high motivation, good analytical thinking
- Pleasant personality, tight in follow up and detail oriented
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