1. Training Program Coordination

• Coordinate the implementation of training programs and Training Center activities based on the approved training calendar.
• Prepare training schedules, batch arrangements, participant lists, and training requirements.
• Coordinate with trainers, HR, Operations, and other relevant stakeholders to ensure smooth training execution.
• Monitor training schedules and ensure all planned sessions are conducted according to timeline.
• Follow up on changes, cancellations, or issues affecting training implementation.

2. Training Center Daily Operation

• Manage the day-to-day operational activities of the Training Center.
• Ensure training rooms, equipment, materials, and other facilities are properly prepared before each training session.
• Coordinate logistics such as room setup, training materials, equipment, meals, accommodation, and other participant needs when required.
• Ensure the Training Center maintains proper cleanliness, readiness, and operational standards.
• Report operational issues or facility requirements to the L&D Supervisor.

3. Participant Management

• Coordinate participant registration and attendance.
• Ensure participants receive the required information regarding training schedules, locations, rules, and requirements.
• Monitor participant attendance, punctuality, and participation.
• Handle administrative issues related to participant attendance and training participation.
• Maintain accurate participant records throughout the training process.

4. Training Administration & Documentation

• Prepare and maintain training administration documents, including:
• Training schedules
• Attendance records
• Participant databases
• Training materials
• Assessment results
• Training completion records
• Training certificates, if applicable
• Ensure all training documentation is complete and properly stored.
• Prepare regular training activity reports for the L&D Supervisor.
• Maintain an updated database of Training Center participants and training history.

5. Training Assessment & Monitoring

• Coordinate pre-test, post-test, assessment, and other evaluation activities.
• Collect and consolidate training evaluation results.
• Monitor participant performance and training completion.
• Identify participants who require additional support or follow-up.
• Provide training data and observations to the L&D Supervisor for further evaluation.

6. Trainer & Stakeholder Coordination

• Coordinate training requirements and schedules with internal and external trainers.
• Ensure trainers receive the required participant information, materials, and facilities.
• Coordinate with Operations regarding employee availability and deployment schedules.
• Follow up with relevant stakeholders on pending training requirements.
• Maintain good communication with trainers, participants, HR, and operational teams.

7. Training Quality & Continuous Improvement

• Monitor the quality and smoothness of training implementation.
• Collect feedback from participants and trainers.
• Identify recurring operational issues and propose improvement opportunities.
• Support the L&D Supervisor in improving Training Center processes, SOPs, and workflows.
• Ensure training activities follow established company standards and procedures.

• Minimum Bachelor’s Degree (S1) in Psychology, Human Resources, Management, Education, or a related field.
• Relevant training/L&D certification is an advantage.
• Minimum 2–3 years of experience in Training & Development, Training Coordinator, Learning & Development, HR, or Training Center operations.
• Experience in managing training programs, especially batch-based training, is preferred.
• Experience in retail, FMCG, distribution, or operational/field environment is an advantage.
• Fresh graduates with strong organizational and coordination skills may be considered for junior-level positions.