Identify and actively approach potential B2B clients through email, WhatsApp, LinkedIn, events, referrals, and other channels to offer products while exploring client needs and collaboration opportunities.
Manage the commercial process end-to-end: from initial contact, discovery meetings to understand client needs, product/solution presentations, negotiations, through to closing and repeat orders.
Collaborate with the Product team to develop custom solutions (furniture, interior, architecture, material applications) tailored to client requirements.
Develop commercial concepts and proposals for corporate sustainability, CSR, EPR, and circular economy programs.
Prepare proposals, quotations, and other commercial documents, and conduct consistent follow-ups.
Coordinate with the production team regarding product manufacturing and delivery to ensure specifications and client deadlines are met.
Maintain an organized pipeline and ensure every active opportunity has a clear next step.
Prepare all sales administration documents, including quotations, contracts, sales orders, and Handover Reports (BAST).
Coordinate with the finance team to ensure invoices are sent and client payments are completed, enabling proper project closure.
Maintain client satisfaction through active, responsive, and proactive communication in addressing needs and challenges.
Build and sustain long-term relationships with clients, partners, designers, fabricators, and other stakeholders to create opportunities for repeat orders and ongoing collaboration.
Work directly with the Business Lead in handling larger and more strategic business opportunities.
Kualifikasi
Has around 1-3 years of experience in business development, B2B sales, account management, partnership, consulting, or agency/new business, as well as other client-facing roles. Bonus points for experience in the recycled materials, interior design, architecture, contracting, or waste management industries.
Comfortable with networking and cold outreach (email/WhatsApp/LinkedIn) to new clients, with confidence, hunter mentality, and strong follow-up discipline, including when directly engaging with senior-level clients.
Able to understand client needs, prepare and structure commercial proposals, negotiate with a consultative selling mindset, and maintain sales margins.
Understands the basics of commercial cost structures (revenue, COGS, GPM, selling price, etc.) and the general sales process flow.
Capable of structured thinking in problem mapping and proactive in proposing solution initiatives.
Communicative and professional, both with corporate clients and creative/technical partners, and able to coordinate with internal teams to ensure service quality for external stakeholders.
Disciplined in work administration, consistent and punctual in updating CRM, MoM, quotations, and other supporting documents.
Curious and open to continuously learning about recycled materials, construction, furniture, waste management, sustainability, and the circular economy.
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