Altius Hospital Puri Indah

Indonesia, Dki Jakarta, Kota Jakarta Barat

Hospitals/Clinics/Dental/Medical Services

Call Center Coordinator

Experience Staff

Full-Time

Working Mode : WFO

Not Displayed

Job Responsibilities

Handle patient inquiries via telephone, email, or social media in a polite and professional manner
Resolve patient issues quickly and efficiently
Provide information on products, services, and company policies to patients
Build good relationships with customers and increase patient satisfaction
Perform administrative tasks related to customer service
Provide feedback and suggestions to management for customer service improvement

Job Requirements

Bachelor's degree in all majors
2 years experience as a call center supervisor or coordinator, having a medical and pharmaceutical background will be prioritized
Able and active in communicating in English
Patient service oriented
Have good communication skills

Communication skills Interpersonal English Communication Customer Service Oriented Administrative

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